Refund Policy
Learn about refunds and billing adjustments for Inbox4.
Last updated: February 7, 2026
Inbox4 is a digital AI-powered software service. Because access to paid features is granted immediately after purchase, refunds are limited and subject to the conditions below.
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Subscriptions
Inbox4 offers subscription-based access to AI features.
You may request a refund within 3 days of your initial subscription purchase, provided that the service has not been significantly used.
After this 3-day period, subscription payments are non-refundable.
You may cancel your subscription at any time through your account settings. Cancellation will stop future billing but will not automatically issue a refund for past payments.
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Credits
Inbox4 may include credits as part of a subscription or separate purchase. Credits are consumed when AI features are used.
Because credits provide immediate access to digital functionality:
- Used credits are non-refundable
- Unused credits may be eligible for refund within 3 days of purchase, at our discretion
Partially used credit allocations are generally not refundable.
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Duplicate Charges or Billing Errors
If you believe you were charged incorrectly or more than once, please contact us. Verified billing errors will be refunded.
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Technical Issues
If you experience a confirmed technical issue that prevents normal use of the service, you may request a refund. Each request will be reviewed individually.
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Cancellation
You may cancel your subscription at any time. After cancellation, you will retain access until the end of your current billing period.
No further charges will be made after cancellation.
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Contact
For refund requests or billing questions, contact:
support [at] inbox4 [dot] com
Please include your account email and purchase details.
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Policy Updates
We may update this Refund Policy from time to time. Updates will be posted on this page with a revised effective date.